Frequently Asked
Questions
Everything you need to know about creating professional invoices, VAT compliance, and using our free tool for South African businesses.
21 Questions
Answered
6 Categories
Covered
100% Free
Forever
Getting Started
3 QsYes! Our invoice generator is completely free to use. No hidden fees, no subscription required. Create unlimited invoices and download them as PDFs instantly.
No account needed to create and download invoices. However, creating a free account lets you save invoices, access them later, and manage your client information.
All invoices are generated as professional PDF files, compatible with any device and ready to send to clients or print.
Invoice Templates
3 QsWe offer 6 professionally designed templates: Classic Professional, Modern Minimal, Contractor, Freelancer, Retail, and Consulting. Each template is optimized for different industries and business types.
Each template comes with its own carefully selected color scheme. Simply choose the template that best matches your brand and business style.
Classic Professional works for most businesses. Contractor is ideal for trades and construction. Freelancer suits creative professionals. Modern Minimal works well for tech and design. Retail is perfect for shops and e-commerce. Consulting is best for professional services.
VAT & Compliance
4 QsYes! VAT is automatically calculated at the standard 15% rate (or your custom rate). The invoice clearly shows subtotal, VAT amount, and total, meeting SARS requirements.
If your business is registered for VAT in South Africa (turnover exceeds R1 million per year), you must include VAT on invoices and display your VAT registration number.
Yes. Our invoices include all required elements: business details, VAT number field, invoice number, dates, itemized descriptions, and clear VAT breakdown as per SARS regulations.
The standard VAT rate in South Africa is 15%. Some goods and services are zero-rated (0%) or exempt. Consult with a tax professional if unsure about your specific case.
Invoice Details
4 QsBe specific about what products or services were provided. Include quantities, hourly rates, project names, or task descriptions. Clear descriptions help clients understand charges and reduce payment delays.
Use sequential numbering (e.g., INV-2026-001, INV-2026-002). Our generator creates unique invoice numbers automatically, or you can customize them to match your system.
Common terms are Net 30 (payment due in 30 days), Net 15, or Due on Receipt. Consider your cash flow needs and client relationship when setting terms.
Yes! Simply upload your logo (PNG, JPG, or WebP format) and it will appear on your invoice, making it more professional and branded.
Payment & Processing
3 QsNo, we generate invoices only. You include your payment details (bank account, payment methods) on the invoice, and clients pay you directly.
Add your bank name, account number, branch code, and any other payment methods you accept (EFT, credit card, etc.) in the payment terms section.
Send a friendly reminder email a few days before the due date, then follow up promptly if payment is late. Consider adding late payment fees in your terms.
Technical Questions
4 QsWe support multiple currencies including ZAR (South African Rand), USD, EUR, GBP, and many others. The currency symbol appears automatically on your invoice.
Yes, if you have an account. Saved invoices can be edited anytime from your dashboard. Without an account, you can simply create a new invoice with the updated information.
Yes. We use industry-standard encryption and security measures. Your data is stored securely and never shared with third parties. See our Privacy Policy for details.
Absolutely! Our invoice generator is fully responsive and works perfectly on phones, tablets, and desktops.
Still Have Questions?
Browse our detailed guides, or get in touch — we're happy to help you get started.